Transform Conversations into Actionable Insights

AI-powered conversation analysis platform that extracts valuable insights from customer interactions. Improve call quality, track compliance, and boost team performance with intelligent metrics.

Powerful Features

Everything you need to analyze, understand, and improve your customer conversations

AI-Powered Analysis

Leverage advanced machine learning to automatically analyze and categorize conversations with high accuracy.

Smart Insights

Extract actionable insights from conversation transcripts including sentiment, compliance, and quality metrics.

Real-time Metrics

Get instant feedback on call quality, script compliance, and productivity scores for continuous improvement.

Entity Extraction

Automatically identify and extract important information like names, organizations, and contact details.

Multi-language Support

Analyze conversations in English and Spanish with intelligent language detection.

Performance Tracking

Monitor trends and patterns across all conversations to identify improvement opportunities.

How It Works

Simple, intuitive process to start analyzing conversations in minutes

1

Upload Conversations

Upload conversation transcripts in Excel format or paste directly. Supports both text and audio transcriptions.

2

Configure Products

Set up products with call scripts and required questions that agents should cover.

3

AI Analysis

Our AI engine analyzes sentiment, extracts entities, checks script compliance, and calculates quality scores.

4

View Insights

Access comprehensive dashboards showing metrics, trends, and actionable recommendations.

Simple, Transparent Pricing

Choose the plan that fits your needs. Scale up anytime.

Starter

Perfect for small teams

$299/month

Up to 1 user

100,000 conversations/month

Basic sentiment analysis
Script compliance checking
Quality scoring
Email support
Dashboard access
Most Popular

Professional

For growing businesses

$899/month

Up to 3 users

1,000,000 conversations/month

All Starter features
Advanced entity extraction
Multi-language support
Custom metrics & reports
Priority support
API access
Advanced analytics

Enterprise

For large operations

Custompricing

Up to 5 users

5,000,000 conversations/month

All Professional features
Dedicated account manager
Custom integrations
White-label options
SLA guarantee
On-premise deployment
Advanced security features

Ready to Transform Your Conversations?

Join companies that are already using callmind.online to improve customer satisfaction and team performance.